Support Contacts

Global Support

We are proud to be the most committed in the industry to customer support. Our global team of support engineers are on-hand 24 hours a day. We make it our mission to respond to each customer inquiry within 20 minutes.

Through the advances in our technology, we find most issues can be resolved through remote connection to the machine or a brief telephone conversation. When needed, we can have a support engineer on-site within 24 hours, wherever you are in the world, who speaks your language.

Global Support

Support Contacts

24h service support
Global Support

Agnieszka Sarnecka
Head of Customer Service Dept.

Beata Burchard
Logistics and Customer Service Dept.

Adrian Rymarz
Head of Service Dept.

Marcin Marciniak
Service engineer

Dariusz Parzych
Service engineer

Roman Staśkiewicz
Service engineer

Wojciech Nowak
Service engineer. TurboTest issues.

Piotr Gabriel
Head of Mechanical Dept.

Dariusz Chyła
Head of Electrical Dept.

Szymon Wiśniewski
Technical Director

Tomasz Maszudzinski
Service engineer